Your Privacy
eHardwicks.com values its customer and understands the importance of consumer confidence. We respect your privacy by not abusing your trust. We will never sell your personal information to third parties in order to gain profit.
The following information outlines why eHardwicks.com collects your personal information and how it is used. By visiting eHardwicks.com, you are accepting the practices described in this privacy policy. If you have further questions regarding this matter, please contact us.
Cookies
Cookies are tiny bits of information that are stored on your computer and are used to identify you as a visitor to a particular website. This technology is an industry standard that is used by most major websites. Cookies do not store confidential information like credit card numbers or passwords.
As you browse eHardwicks.com, we use cookies to collect anonymous technical information that describe your computer system, your web browser, and your activities during your visit to our site. We use this cookie information to gather statistics to better our site and to identify errors. You may delete or reject this cookie at any time. However, if you wish to place an order on our site, our Shopping Bucket requires the use of cookies to process online orders. Please consult the Help section of your web browser to learn how to block or delete cookies. eHardwicks.com cookies are stored on your system for an indefinite amount of time or until you delete them. We do not share or sell the information found in cookies to third parties.
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Customer Accounts and Shopping Bucket
You are not required to create an account to shop at eHardwicks.com. However, by creating an account, you do not have to re-enter your contact information every time you shop at eHardwicks.com. To set up an account, click the Sign In button located at the top of the page. We request your name, billing address, phone number, and email address and we ask you to create a login and password. We gather your contact information using secure pages. For your protection, we do not store your credit card information. You may delete your account at any time by contacting us.
When you place an order through our Shopping Bucket system, eHardwicks.com collects your billing address, shipping address, email, phone number, and credit card number through secure pages that implement encryption technology. We use your personal and payment information to process your order. We send order and shipping confirmations via e-mail and occasionally, we may need to contact you by phone or postal mail regarding your order. For your protection, your payment information is never included in these emails. We do retain your order information for administrative purposes. Again, we do not store your credit card information.
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International Orders
If you are ordering outside of the U.S., please be aware that your order may be subject to opening and inspection by customs officials, as required by law.
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Information Sharing
As stated previously, eHardwicks.com will never sell your personal information to a third party. Under certain circumstances, we may need to share your information with third parties who assist us in completing your order, such as UPS. eHardwicks.com does not authorize third parties to use your information in any way other than to complete your order.
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Mailing List
You may elect to join the eHardwicks.com Mailing List, which features new products and promotions. This is a separate service from your Customer Account. The Mailing List is voluntary. If you sign-up, we request your name and e-mail address. Again, this information is stored for eHardwicks.com purposes only and it will not be shared with third parties. You can opt-out of this service at any time.
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SPAM
eHardwicks.com does not send SPAM nor do we endorse it. We have uncovered instances in which individuals or parties posing as eHardwicks.com have sent inappropriate messages to large quantities of email addresses.
If you have shared your email address with us, we assure you that this information is secure and safe.
eHardwicks.com does maintain a mailing list in which we periodically send information regarding new products to those individuals who have voluntarily submitted their email addresses through our website to participate in this service.
As a reminder, eHardwicks.com will never contact you by email to request specific payment information such as account numbers. During a typical order process, eHardwicks.com will contact you by email twice- once to confirm placement of your order and a second time to confirm shipment of your order.
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Links To Other Sites
Occasionally, eHardwicks.com features links to outside websites. Many of these links refer to additional information on products, hobbies, or services within the tool industry. Links to other websites do not imply endorsement by eHardwicks.com. We are not responsible for the business practices conducted by these sites. We recommend that you review their own sets of rules if you have privacy or security concerns.
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Policy Changes
As eHardwicks.com continues to grow, updates to this privacy policy may occur. By continuing to visit eHardwicks.com, you are consenting to the updated policy.
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